No. Our watches are replica / clone watches and are not authentic watches manufactured or authorized by the original brand owners. We are transparent about this before purchase.

A clone watch is a replica timepiece designed to closely reproduce the appearance and, depending on the model, certain mechanical characteristics of an original luxury watch. It is not an authentic original-brand product.

Our focus is on higher-tier clone watches rather than low-quality budget replicas. We select products based on finishing, materials, movement, proportions, and overall execution.

We evaluate watches based on their overall construction, finishing, movement, materials, dial details, bracelet, proportions, and presentation. Our goal is to offer high-end replica watches rather than simply choosing the lowest-priced options.

Orders normally require 2–4 business days for processing before shipment. This includes preparing, inspecting, and securely packaging your watch.

Shipping transit times begin after your order has completed processing. The 2–4 business day processing period is separate from the shipping transit time.

Contact us as soon as possible at contact@n1watches.com . Once an order has entered processing or has been shipped, changes or cancellations may no longer be possible.

Yes. You can purchase multiple watches in the same order, subject to product availability and any applicable destination restrictions.

All orders are shipped from our secure, undisclosed warehouse facility in China.

We offer Standard Shipping and Priority Shipping.

US, CA, AU & NZ:
Standard FREE · 12–14 business days.
Priority $25 · 7–9 business days.

Europe:
Standard FREE · 10–12 business days.
Priority $15 · 5–7 business days.

Rest of World:
Standard FREE · 15–20 business days.
Priority $35 · 12–15 business days.

All transit times begin after the 2–4 business day processing period.

Yes. Standard Shipping is free worldwide according to the shipping options available for your destination.

Once your order has shipped, tracking information will be provided when available. Please allow some time for the tracking information to become active after the package is handed to the carrier.

No. Shipping times are estimated transit times, not guaranteed delivery dates. Customs, weather, holidays, carrier delays, and other circumstances may affect delivery.

Tracking information may take some time to become active after the carrier receives your package. International shipments may also have periods where tracking updates are limited while the package is in transit or undergoing customs processing.

International shipments may be inspected by customs or other government authorities. Customs clearance cannot be guaranteed.

Depending on your country, your order may be subject to customs duties, import taxes, VAT, or other charges. Any such charges are the responsibility of the customer.

Customs authorities operate under the laws of the destination country. Certain products may be restricted, detained, seized, or refused entry. Customers are responsible for understanding the laws and import requirements that apply to their country.

Yes. Every watch is covered by our 1-Year Warranty against qualifying mechanical defects and failures .

The warranty covers qualifying manufacturing or mechanical defects and issues where the watch does not function substantially according to the product specifications. All warranty claims are subject to inspection.

The warranty does not cover misuse, mishandling, accidents, scratches, dents, cracked or damaged glass, normal wear and tear, unauthorized repairs or modifications, or damage caused by improper use.

Please contact us first at contact@n1watches.com and explain the issue. In some cases, a problem may be resolved through simple troubleshooting or adjustment. Do not send the watch back without contacting us first.

Customers are responsible for shipping costs associated with sending a watch to us for warranty service, unless otherwise agreed in writing.

Yes. You may request a return within 7 days of receiving your order , subject to our Returns & Exchanges Policy and required return conditions.

Email contact@n1watches.com within 7 days of delivery and provide your order details and reason for the return. Our Returns Department will provide instructions if your request is approved.

No. Returns require prior authorization. Please contact us and wait for the return address and instructions before sending anything back.

The watch must be returned in its original condition and packaging , without scratches, damage, modifications, or signs of wear. All original components, accessories, documentation, and links must be included.

Yes. Approved returns may be subject to a 10% restocking and handling fee , which will be deducted from the refund.

Once the returned watch has been received and inspected, an approved refund will be issued to the original payment method. Please allow approximately 5–7 business days for the refund to appear, depending on your bank or payment provider.

Exchanges may be available depending on the circumstances and product availability. If you want a different model, contact us before returning your watch . Additional charges and shipping fees may apply.

Every order is carefully inspected and securely packaged before shipment to help protect the watch during international transportation.

Yes. All watches come with original brand packaging and documents. The packaging and documents are made to look 100% like the authentic version, with the same overall presentation and attention to detail.